SSD Customer Validation Engineer

Job Title

SSD Customer Validation Engineer

Role Summary

Responsible for system-level validation of enterprise SSD solutions across server platforms. The role defines validation strategies, leads cross-layer debugging and root-cause analysis, and drives issue resolution across firmware, platform, and customer environments.

Works with global cross-functional teams, leads validation projects, mentors junior engineers, and improves validation methods, automation, and tooling.

Experience Level

Mid-level — typically 3–5+ years of professional experience in SSD validation, storage system validation, or a closely related field.

Responsibilities

Primary responsibilities include planning and executing system validation, debugging complex interactions, and coordinating issue resolution with internal and external stakeholders.

• Plan and manage system-level validation (functional, stress, endurance, power cycle, compliance) for enterprise SSDs on server platforms.
• Define validation strategy, coverage, and risk assessment for assigned features, platforms, or customer programs.
• Perform detailed debugging and root-cause analysis across SSD firmware, PCIe/NVMe protocol, host platform, BIOS, drivers, and OS.
• Coordinate issue resolution across firmware, platform engineering, product development, and customer teams.
• Lead customer Joint Qualification activities: reproduce issues, triage, analyze data, and coordinate across sites.
• Analyze logs, traces, and dumps from firmware, OS, protocol layers, and validation tools to identify root causes.
• Develop and improve Python-based validation frameworks, automation, and log-analysis tools.
• Maintain and improve validation coverage; identify gaps, risks, and opportunities for improvement.
• Lead or contribute to technical initiatives to enhance validation methodology, debug frameworks, and tooling.
• Mentor less-experienced engineers and help build team capability and technical excellence.

Requirements

Must-have technical skills and experience for successful performance in this role. Nice-to-have items are listed separately.

• Must-have: 3–5+ years of professional experience in SSD or storage system validation with demonstrated ownership of system-level validation scope.
• Hands-on experience in the storage industry (SSDs, storage systems, enterprise server platforms) and system bring-up, configuration, and troubleshooting.
• Strong debugging skills across hardware, firmware behavior, OS, and platform interactions.
• Solid understanding of PCIe and NVMe architecture and protocols.
• Experience using Python for validation automation, tooling, and data/log analysis.
• Hands-on experience with Linux and Windows operating systems.
• Understanding of NAND flash and non-volatile memory concepts.
• Strong communication skills and ability to collaborate with cross-functional and geographically dispersed teams; able to work under multiple priorities and time-sensitive customer issues.
• Nice-to-have: Familiarity with SATA and prior experience leading customer qualification programs.

Education Requirements

Not specified.

About the Company

Company: Micron Technology

Headquarters: Boise, Idaho, USA

Micron Technology is a global leader in memory and storage solutions, dedicated to transforming how the world uses information. The company offers a diverse portfolio of high-performance DRAM, NAND, and NOR memory products under the Micron and Crucial brands. With a commitment to customer focus and technological innovation, Micron drives advancements in artificial intelligence, 5G, and other data-centric applications, empowering users to learn, communicate, and progress.