Software Engineer - Associate

Job Title

Software Engineer - Associate

Role Summary

Work on customer-facing application support for IC design workflows within Siemens Digital Industries Software. The role focuses on supporting semiconductor customers, diagnosing tool and integration issues, and producing training and documentation to enable successful tool deployment.

Team interaction is hybrid and cross-functional, collaborating with account, product, and engineering teams to deliver timely support and drive customer success.

Experience Level

Entry-level. No explicit years-of-experience specified; suitable for recent graduates or candidates with equivalent practical experience in semiconductor or EDA-related roles.

Responsibilities

Provide technical support and customer-facing services for IC design tools and workflows.

• Engage with custom IC design customers to assess support needs and training requirements.
• Collaborate with account teams to plan deployment of IC design, simulation, verification, and place-and-route workflows.
• Coordinate with product teams to address customer requests and ensure smooth deployments.
• Provide day-to-day support for IC design tools and their integration with Siemens simulation, verification, and P&R solutions.
• Respond to customer inquiries and support tickets promptly.
• Diagnose software-related issues and provide resolutions or practical workarounds.
• Document resolutions and contribute to the knowledge base.
• Create instructional videos and participate in webinars for user training and documentation.

Requirements

Core skills and experience required or strongly preferred for success in this role.

• Must-have: Experience in the semiconductor industry or in physical IC design or equivalent practical experience supporting IC design flows.
• Must-have: Strong analytical and problem-solving skills; ability to diagnose technical issues and produce practical solutions.
• Must-have: Excellent communication and interpersonal skills for direct customer interaction and cross-functional collaboration.
• Must-have: Experience providing technical support, handling support tickets, and producing documentation or knowledge-base content.
• Nice-to-have: Hands-on experience with EDA tools such as S-Edit, L-Edit, Calibre DRC, Calibre LVS, AFS, SDE, Aprisa.
• Nice-to-have: Any programming experience or scripting skills to automate tasks or analyze issues.

Education Requirements

Bachelor's or Master’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a closely related technical field, or equivalent practical experience.

About the Company

Company: Siemens

Headquarters: Munich, Germany

Siemens EDA is a leading global provider of Electronic Design Automation (EDA) products and systems. Their innovative solutions enable companies to enhance the development of electronic products efficiently and effectively, keeping pace with the complex demands of technology and physics. Siemens is committed to delivering advanced workflow solutions that integrate both EDA and MCAD tools for multi-domain design and manufacturing in the semiconductor industry.