Senior Technical Quality Program Manager

Job Title

Senior Technical Quality Program Manager

Role Summary

The Senior Technical Quality Program Manager leads the quality function for product scale-up and mass production. You will establish and maintain a quality management system, drive quality plans and controls across engineering, manufacturing, suppliers, and customers, and act as the management representative for product quality.

Experience Level

Senior — 8+ years preferred in leadership and manufacturing.

Responsibilities

Deliver quality scale-up, closure of manufacturing and customer issues, and continuous improvement across the product lifecycle.

• Lead quality scale-up programs from production ramp to mass production, emphasizing manufacturability and zero-defect delivery.
• Own and close quality issues related to manufacturing and customer-facing failures to ensure high reliability and satisfaction.
• Drive root cause analysis and corrective actions (8D, CAPA) for field failures, yield issues, and test escapes.
• Manage and track quality action items for timely execution and cross-functional accountability.
• Serve as focal point for issue resolution across engineering, operations, supplier quality, and customers.
• Implement and monitor quality controls, final test evaluations, and outgoing quality indicators.
• Align global cross-functional teams (hardware, software, manufacturing, product engineering, procurement) for quality scale-up.
• Create and maintain quality metrics, dashboards, recovery plans, and issue summaries for leadership.

Requirements

Key skills and experience required or strongly preferred.

• Must-have: Proven program management experience in product quality, manufacturing, or reliability engineering.
• Must-have: Experience leading cross-functional teams and resolving complex quality issues across disciplines.
• Must-have: Proficiency with quality methodologies such as 8D, FMEA, SPC, and DOE; familiarity with quality systems and metrics.
• Must-have: Strong ownership, prioritization, problem-solving, communication, and leadership skills.
• Nice-to-have: Experience in hardware design, sustaining quality, data center or optical device manufacturing and design.
• Nice-to-have: Strong analytical skills and process orientation to support continuous improvement initiatives.

Education Requirements

Bachelor of Science or equivalent experience in electrical, chemical, or material science; other technical degrees will be considered. Equivalent practical experience accepted. No specific certifications required, though familiarity with quality systems is expected.

About the Company

Company: NVIDIA

Headquarters: Santa Clara, California, USA

NVIDIA is a global leader in accelerated computing, renowned for its innovative solutions in AI and digital twins that transform diverse industries. The company specializes in networking technologies, providing end-to-end InfiniBand and Ethernet solutions for servers and storage that optimize performance and scalability. NVIDIA serves sectors such as high-performance computing, enterprise data centers, and cloud computing, constantly reinventing its products and services to stay ahead in the market.