Senior Manager, HBM Customer Integration Technical Leader

Job Title

Senior Manager, HBM Customer Integration Technical Leader

Role Summary

Senior technical leader within Customer Engineering Technical Leadership (CETL) focused on HBM product integration. Serves as a primary technical interface between external customers and internal design, process, and manufacturing teams to drive successful integration of advanced HBM products.

Experience Level

Senior-level. The role targets experienced candidates; the posting indicates a preference for 10+ years in semiconductor product engineering, system integration, or customer-facing technical roles.

Responsibilities

Key responsibilities focus on technical customer engagement, cross-functional integration, and driving problem resolution.

• Understand customer system architectures, application requirements, and integration challenges.
• Translate customer technical needs into actionable requirements for internal design, product engineering, and manufacturing (front-end and back-end).
• Provide technical mentorship on HBM architecture, signal integrity, thermal solutions, and packaging strategies.
• Participate in design reviews, failure analysis, debug sessions, and yield-improvement initiatives tied to customer requirements.
• Lead root-cause analysis for integration issues and propose design or process optimizations.
• Collaborate across product development, process engineering, and manufacturing to ensure alignment and timely resolution of customer concerns.
• Drive strategy, development, deployment, and adoption of engineering capabilities powered by intelligent technology to accelerate validation, debug, characterization, and customer enablement workflows.

Requirements

Concise list of must-have and nice-to-have qualifications for success in this role.

• Must-have: 10+ years in semiconductor product engineering, system integration, or customer-facing technical roles.
• Must-have: Hands-on experience with HBM architecture, packaging, or manufacturing processes.
• Must-have: Demonstrated ability to lead technical discussions with customers and communicate solutions clearly to technical and non-technical stakeholders.
• Must-have: Experience leading cross-functional technical teams through design reviews, debug, failure analysis, and yield improvement.
• Must-have: Strong skills in root-cause analysis and proposing design/process optimizations tied to customer integration issues.
• Nice-to-have: Experience developing and deploying AI/automation tools that support engineering workflows (system validation, debug, characterization).

Education Requirements

Bachelor's or Master’s degree (or equivalent experience) in Electrical Engineering, Computer Engineering, or a related technical field.

About the Company

Company: Micron Technology

Headquarters: Boise, Idaho, USA

Micron Technology is a global leader in memory and storage solutions, dedicated to transforming how the world uses information. The company offers a diverse portfolio of high-performance DRAM, NAND, and NOR memory products under the Micron and Crucial brands. With a commitment to customer focus and technological innovation, Micron drives advancements in artificial intelligence, 5G, and other data-centric applications, empowering users to learn, communicate, and progress.