Product Quality Assurance Manager

Job Title

Product Quality Assurance Manager

Role Summary

Lead product quality and reliability efforts for products manufactured at Taichung Fab 16. Drive quality-metrics improvement programs, reliability analysis, corrective actions, and qualification flows to reduce DPM, RMAs, and production failures.

Collaborate with Design, Process Engineering, QA and Manufacturing during development and qualification to ensure verification/validation flows meet quality and reliability targets.

Experience Level

Senior — specific years of experience not stated.

Responsibilities

Key responsibilities include:

• Drive programs to improve internal quality metrics (component/module DPM, product grade, PTS, NPI qualification, reliability, GSPEC, NCD/CoNC).
• Lead deep-dive problem solving and root cause analysis; develop and implement systemic and specific CAPAs for RMAs.
• Partner with Design, Process Engineering, and QA to align and recommend changes to verification and validation flows.
• Develop, debug, and support stress-test programs addressing identified reliability risks.
• Monitor global quality dashboards and report reliability metrics that do not meet specifications.
• Analyze multiple data sources and ensure appropriate feedback is provided to customers and stakeholders.
• Proactively identify and mitigate potential quality and reliability concerns; contain deviated material and drive corrective actions.
• Relate product layout to process marginality and product testing to improve detection and coverage.
• Collaborate with other fabs on customer returns and lessons learned.
• Utilize FMEA and 8D processes to reduce failure modes and continuously improve product quality.

Requirements

Minimum expectations for the role:

• Proven experience in product quality and reliability management in a manufacturing environment.
• Strong root cause analysis skills and experience developing and implementing CAPAs.
• Experience designing and supporting reliability/stress-test programs.
• Solid data analysis skills to monitor metrics and drive improvements.
• Experience collaborating cross-functionally with Design, Process Integration, and Manufacturing.
• Familiarity with failure analysis methods and proficiency with FMEA and 8D or equivalent frameworks.
• Ability to translate product/layout interactions into testing and process improvement opportunities.

Education Requirements

Not specified.

About the Company

Company: Micron Technology

Headquarters: Boise, Idaho, USA

Micron Technology is a global leader in memory and storage solutions, dedicated to transforming how the world uses information. The company offers a diverse portfolio of high-performance DRAM, NAND, and NOR memory products under the Micron and Crucial brands. With a commitment to customer focus and technological innovation, Micron drives advancements in artificial intelligence, 5G, and other data-centric applications, empowering users to learn, communicate, and progress.