Product Application Engineer

Job Title

Product Application Engineer

Role Summary

Senior applications engineer supporting ODM/OEM customers for AMD Data Center products. Responsible for scoping, hands-on debugging, and resolving multi-disciplinary issues across CPU, GPU and system level to enable customer product integration and validation.

Work closely with software, firmware and hardware teams to enable customer use-cases, perform board bring-up, and provide technical training and documentation to customers and field teams.

Experience Level

Mid-level. The posting does not specify years of experience.

Responsibilities

Primary responsibilities include customer enablement, debugging, and technical support for server platforms.

• Support ODM/OEM/customers to deploy AMD Data Center products on server platforms, ensuring stability and performance.
• Scope, analyze and troubleshoot hardware, firmware, BIOS, BMC, CPLD, driver and system-level issues.
• Provide on-site technical support for testing, validation, and performance optimization.
• Bring up customer boards with Linux kernel and device drivers; prepare and deploy Linux distro packages integrating components.
• Collaborate with software/firmware development teams and ecosystem partners to enable customer software/FW and feed patches/fixes upstream.
• Author technical documentation, test reports and application notes; deliver training and enablement for field teams and customers.
• Serve as subject-matter expert for BIOS/firmware to FAEs, customers and partners.
• Travel to customer sites as required and work in multi-site, multi-cultural environments.

Requirements

Must-have technical skills and customer-facing experience; preferred items noted.

• Must-have: Proven experience supporting ODM/OEM customers and deep understanding of the ODM ecosystem.
• Must-have: Proficiency in Linux environments, including shell scripting and automation.
• Must-have: Strong C programming skills and familiarity with x86 assembly.
• Must-have: Hands-on experience with board bring-up, kernel/device drivers, BIOS/firmware and embedded software debugging (hardware and BIOS perspective).
• Must-have: Practical troubleshooting across hardware and software stacks and ability to scope work and drive closure.
• Must-have: Familiarity with CPU system architecture and x86 hardware platforms.
• Must-have: Customer-facing experience and willingness to travel.
• Nice-to-have: Prior application engineering role experience; experience working across multiple sites and cultures; strong communication and training skills.

Education Requirements

Engineering degree in Computer Science (CS) or Electrical Engineering (EE) is requested (posting states "Engineering degree in CS/EE"). The posting does not specify degree level (e.g., Bachelor's vs. Master's) and does not include explicit equivalent-experience language or certifications.

About the Company

Company: Advanced Micro Devices

Headquarters: Sunnyvale, California, USA

Advanced Micro Devices, or AMD, is a global semiconductor company that designs and manufactures microprocessors, graphics processors, and related technologies for a variety of computing devices. Known for pushing the boundaries of innovation, AMD's mission is to deliver high-performance computing solutions for AI, data centers, gaming, and embedded applications. They foster a collaborative, inclusive culture focused on creativity and problem-solving, aiming to drive progress and excellence in technology.