Principal Customer Validation Engineer

Job Title

Principal Customer Validation Engineer

Role Summary

Technical authority and lead for customer validation, responsible for end-to-end validation strategy, execution oversight, and cross-functional alignment for strategic customers, hyperscalers, or OEMs. Ensures customer qualification, mitigates system-level risk, and drives decisions that impact customer confidence and business outcomes.

Experience Level

Senior — requires 8+ years of experience in customer, system, or product validation engineering.

Responsibilities

Primary accountabilities include leading customer validation programs, defining acceptance criteria, and coordinating multi-domain technical efforts.

• Serve as the Customer Validation Lead (CVL) for strategic customers, hyperscalers, or OEMs.
• Define and own customer validation strategy, test depth, acceptance criteria, and risk mitigation.
• Lead qualification planning, execution readiness reviews, and customer closure decisions.
• Drive alignment between customer requirements and internal validation, firmware, and system teams.
• Provide technical leadership for complex, multi-domain validation and debug challenges.

Requirements

Must-have skills and experience. Preferred items are listed separately.

• 8+ years of experience in customer, system, or product validation engineering.
• Proven ownership of customer-facing validation programs with significant technical impact.
• Experience leading complex technical initiatives across multiple engineering domains.
• Deep expertise in enterprise SSD systems, storage behavior, and system-level interactions.
• Strong analytical judgment and ability to assess and manage technical risk under ambiguity.

Nice-to-have

• Experience influencing validation strategy and driving quality improvements at scale.
• Comfort serving as final technical authority for validation scope and outcomes.
• Proven ability to coordinate multi-functional teams including firmware, hardware, and systems engineering.
• Strong customer-facing interpersonal skills for technical briefings and resolving critical issues.

Education Requirements

Master's degree or equivalent experience in Electrical Engineering, Computer Engineering, Computer Science, or a related field is preferred; equivalent practical experience accepted.

About the Company

Company: Micron Technology

Headquarters: Boise, Idaho, USA

Micron Technology is a global leader in memory and storage solutions, dedicated to transforming how the world uses information. The company offers a diverse portfolio of high-performance DRAM, NAND, and NOR memory products under the Micron and Crucial brands. With a commitment to customer focus and technological innovation, Micron drives advancements in artificial intelligence, 5G, and other data-centric applications, empowering users to learn, communicate, and progress.