Lead Customer Engagement Engineer

Job Title

Lead Customer Engagement Engineer

Role Summary

Member of the Shanghai Digital & Signoff Product Engineering team focused on backend RC extraction, performance optimization and final STA signoff. The role supports key customer engagements and works with local account executives and R&D to drive product improvements based on customer needs.

Experience Level

Senior — typical experience: Master's degree with ~3 years in IC industry or Bachelor's degree with 5–8 years of relevant experience.

Responsibilities

The role combines customer-facing support with domain expertise and collaboration with engineering teams.

• Lead technical customer engagements and act as the primary domain expert for backend signoff and RC extraction.
• Support local account executives to drive business and customer adoption.
• Perform RC extraction and static timing analysis to identify and resolve performance issues.
• Collaborate closely with R&D to prioritize and implement product enhancements driven by customer feedback.
• Assist in top-level design reviews and ECO closure, especially for multi-die designs.

Requirements

Key required and preferred skills. Required items are listed first.

• Required: Practical experience with RC extraction and STA analysis; familiarity with tools such as Quantus or StarRC and Tempus or PrimeTime.
• Required: Experience handling SDC, AOCV/SOCV and signal integrity (SI) issues in signoff flows.
• Required: Solid knowledge of backend design flows and signoff processes.
• Required: Strong communication skills in English and Chinese and ability to work with customers and internal teams.
• Preferred: Product engineering or customer support experience.
• Preferred: Experience with top-level design, ECO closure, and multi-die design flows.
• Preferred: Self-motivated, confident, and able to work collaboratively within a team.

Education Requirements

Master's degree (with ~3 years' experience) OR Bachelor's degree (with 5–8 years' experience) in an IC-related field or equivalent industry experience. Specific fields not listed beyond IC background; no certifications specified.

About the Company

Company: Cadence Design Systems

Headquarters: San Jose, California, USA

Cadence Design Systems is a global electronic design automation company that provides software, hardware, and intellectual property for designing advanced semiconductor chips. With over 25 years in the industry, Cadence is known for its innovative technology solutions and has been recognized by Fortune Magazine as one of the 100 Best Companies to Work For. The company is dedicated to solving complex technical challenges in order to enable customers to create revolutionary products and experiences.