Field Application Support Engineering Manager — Hardware-Assisted Verification
SiemensJob Title
Field Application Support Engineering Manager — Hardware-Assisted Verification
Role Summary
Lead a team of Field Application Support Engineers in the Americas to resolve customer technical issues, ensure customer success, and support sales and product teams. Drive technical guidance, resource coordination, and cross-functional collaboration to translate technical outcomes into business value.
Experience Level
Senior — requires a minimum of 7 years related experience (manager-level technical leadership).
Responsibilities
Primary accountabilities include team leadership, customer technical support, and cross-functional coordination.
- Lead, mentor, and develop Field Application Support Engineers; set expectations for technical delivery.
- Provide technical guidance and leadership on hardware-assisted verification, emulation, and prototyping engagements.
- Coordinate technical resources across accounts and prioritize support for key customer engagements.
- Collaborate with account and sales teams to align support with sales campaigns and customer goals.
- Partner with product and R&D teams to identify, diagnose, and resolve product issues and provide feedback.
- Provide customer, market, and competitive insights to inform portfolio and account strategies.
- Establish and reinforce practices and procedures to drive consistent customer success.
Requirements
Must-have technical and leadership qualifications.
- Strong technical background in hardware-assisted verification in emulation and/or prototyping, verification methodologies, and digital semiconductor design.
- Proven experience leading technical engagements or projects and building cross-functional relationships.
- Ability to translate technical success into business outcomes and prioritize customer issues.
- Experience coordinating across Product Engineering, R&D, Support, and Services.
- Excellent communication, team-building, and cross-functional collaboration skills.
- Willingness to travel up to 10%.
Education Requirements
BS in Engineering or Computer Science is stated; or equivalent combination of education and work experience. (Minimum of 7 years related experience expected.)
About the Company
Company: Siemens
Headquarters: Munich, Germany
Siemens EDA is a leading global provider of Electronic Design Automation (EDA) products and systems. Their innovative solutions enable companies to enhance the development of electronic products efficiently and effectively, keeping pace with the complex demands of technology and physics. Siemens is committed to delivering advanced workflow solutions that integrate both EDA and MCAD tools for multi-domain design and manufacturing in the semiconductor industry.
