Engineering Manager, Reliability Engineering Flywheel - EDA Infrastructure
NVIDIAJob Title
Engineering Manager, Reliability Engineering Flywheel - EDA Infrastructure
Role Summary
Lead a team responsible for operational processes and platforms that support incident management, maintenance, on-call, issue management, and customer-serving readiness for EDA infrastructure. Own the roadmap and delivery, from defining practices to building and adopting tools that improve reliability and reduce manual work.
The team will partner with infrastructure, product, and security owners and use automation and AI to drive operational improvement and readiness for customer-facing services.
Experience Level
Senior - requires significant experience (see Requirements). This is a manager-level role responsible for technical direction and people management.
Responsibilities
Owner of the operational processes and platform roadmap, delivery, and adoption. Provide technical leadership and align cross-functional teams to improve service reliability.
- Lead a team and own the roadmap for operational processes and platforms from requirements through delivery and adoption.
- Set technical direction, prioritize work, and guide execution across engineering and operational disciplines.
- Partner with infrastructure, product, and security teams to establish consistent practices for incident response, maintenance, on-call, issue management, and production readiness.
- Hire, mentor, and develop engineers and technical leads; create clear ownership and accountability.
- Align priorities across teams, communicate progress and risks to stakeholders, and provide technical leadership during major incidents.
- Drive automation and apply lessons from incidents to reduce manual work and improve reliability.
Requirements
Key qualifications and skills required to perform the role.
- 10+ years of software engineering or related experience, including 5+ years of engineering leadership managing teams or complex technical programs.
- Deep knowledge of operational processes and supporting platforms, including incident management, maintenance, on-call, issue tracking, and customer-serving readiness.
- Strong technical judgment in software architecture, platform integration, and engineering tradeoffs.
- Clear written and verbal communication with engineers, cross-functional partners, and executive stakeholders.
- Proven record of hiring, developing engineers, growing teams, and delivering results under pressure.
Nice-to-have:
- Established readiness standards covering service ownership, support coverage, and reliability objectives.
- Experience building, integrating, and scaling platforms for incident, maintenance, customer experience management, on-call, and production readiness.
- Applied AI or LLMs to improve triage, knowledge retrieval, incident analysis, or automation.
- Experience supporting EDA, large-scale compute, or hybrid infrastructure with complex dependencies and high availability requirements.
Education Requirements
BS degree or equivalent practical experience (the posting allows equivalent experience in lieu of a degree). No specific field of study or certifications were specified.
About the Company
Company: NVIDIA
Headquarters: Santa Clara, California, USA
NVIDIA is a global leader in accelerated computing, renowned for its innovative solutions in AI and digital twins that transform diverse industries. The company specializes in networking technologies, providing end-to-end InfiniBand and Ethernet solutions for servers and storage that optimize performance and scalability. NVIDIA serves sectors such as high-performance computing, enterprise data centers, and cloud computing, constantly reinventing its products and services to stay ahead in the market.
