Customer Application Support
NXP SemiconductorsJob Title
Customer Application Support
Role Summary
Provide technical application support for embedded and automotive customers using NXP microcontrollers and related components. Work with product engineering and customers to develop, validate, and deliver application-level solutions and resolve technical issues.
Experience Level
Mid-level — 4–5 years of relevant experience in embedded systems and automotive electronics.
Responsibilities
Key responsibilities include:
- Develop application-level technical solutions for customers using microcontrollers and PMICs.
- Debug and resolve customer hardware and software issues; provide root-cause analysis.
- Support integration and troubleshooting of in-vehicle networking protocols (CAN, LIN, Ethernet).
- Perform lab measurements and validation using oscilloscopes, debuggers, logic analyzers, and simulation tools.
- Collaborate with cross-functional teams to meet application and system requirements.
- Maintain customer relationships and promote product adoption through technical engagement.
- Travel occasionally for customer visits and field support (approximately 30%).
Requirements
Most important qualifications and skills.
Must-have:
- 4–5 years experience in embedded systems with microcontrollers and automotive protocols (CAN, LIN, Ethernet).
- Experience with power-supply design and PMICs.
- Proficiency with lab measurement techniques and tools: oscilloscope, debuggers, logic analyzers.
- Good written and spoken English and strong customer-facing communication skills.
- Willingness to travel ~30%.
Nice-to-have:
- Experience promoting semiconductor devices or providing application support in a vendor environment.
Education Requirements
University degree in Electrical Engineering, Electronics Engineering, or Computer Engineering.
About the Company
Company: NXP Semiconductors
Headquarters: Nijmegen, Netherlands
NXP Semiconductors N.V. is a global semiconductor company that provides High Performance Mixed Signal and Standard Product solutions. With over 45,000 employees and operations in more than 35 countries, NXP is a leader in secure connectivity solutions for embedded applications, catering to automotive, industrial IoT, mobile, and communication infrastructure markets. The company is committed to innovation and sustainability, advancing a smarter, safer, and more sustainable world through technology.
