Staff Product Development Engineer

Job Title

Staff Product Development Engineer

Role Summary

Responsible for returns debug, RMA execution, and failure analysis for data-center CPU/GPU products within Quality & Reliability. The role isolates root causes of customer returns and field failures, drives corrective actions, and improves product quality through cross-functional collaboration.

Works with ASIC, validation, firmware, hardware, and program teams to reproduce failures, perform system- and board-level analysis, and maintain advanced test infrastructure.

Experience Level

Senior (Staff level). The posting does not specify years of experience, but the role expects demonstrated senior-level experience in product debug and failure analysis.

Responsibilities

Key responsibilities include:

• Perform system-level and board-level failure analysis (FA) for data-center CPU/GPU products, including customer returns and field failures.
• Conduct system-level tests (SLT) on internal or customer platforms to reproduce reported failures and isolate causes.
• Perform board power-up and functional tests to isolate board- or component-level faults.
• Collaborate with ASIC engineering for die-level investigations and root cause analysis.
• Investigate excursions and critical issues and support DPPM/VF/NFF improvement initiatives.
• Drive test coverage analysis and enhancements to improve failure detection and mitigation.
• Partner with validation, firmware, and hardware teams to resolve hardware, software, and platform issues.
• Design, prototype, and evaluate FA tools and maintain server rack test infrastructure (air and liquid cooling) for advanced testing.
• Document debug findings, root causes, and corrective actions in clear technical reports; support customer-facing communications for failure analysis.

Requirements

Must-have skills and experience:

• Hands-on experience with system-level and board-level debug and failure analysis for complex hardware platforms.
• Experience with system-level test procedures, board bring-up, and functional verification to isolate hardware/component failures.
• Proficiency with Linux and software development for test/automation (examples: Python, C/C++); ability to develop and maintain debug code and testbench tools.
• Strong hardware debugging skills and familiarity with test equipment (multimeter, oscilloscope, thermal camera) and reading electronic schematics/datasheets.
• Ability to work across global, cross-functional teams and produce concise technical reports and failure analysis documentation.

Nice-to-have:

• Knowledge of GPU or x86 architecture, server/data-center platforms, and power-management features (POST, P-states).
• Experience with industry interfaces and standards (PCIe, USB, HBM) and JTAG debug methods.
• Familiarity with BIOS/memory firmware, PC hardware debugging (voltage, networking, storage, thermal control), and server installation/maintenance.
• Experience with additional languages and tools such as C#, Java, HTML, and machine learning/AI tool usage for analysis.

Education Requirements

Bachelor's or master’s degree in Electrical and Electronic Engineering or Computer Engineering is preferred.

About the Company

Company: Advanced Micro Devices

Headquarters: Sunnyvale, California, USA

Advanced Micro Devices, or AMD, is a global semiconductor company that designs and manufactures microprocessors, graphics processors, and related technologies for a variety of computing devices. Known for pushing the boundaries of innovation, AMD's mission is to deliver high-performance computing solutions for AI, data centers, gaming, and embedded applications. They foster a collaborative, inclusive culture focused on creativity and problem-solving, aiming to drive progress and excellence in technology.