Staff Engineer, Partner Lab Support

Job Title

Staff Engineer, Partner Lab Support

Role Summary

On-site engineering role supporting customer system evaluation, silicon bring-up, and early platform integration for Micron LPDDR products. The role works directly with customer system and silicon teams to accelerate qualification, resolve system-level issues, and enable product deployment.

Experience Level

Senior — requires extensive practical experience; the posting specifies 10+ years in DRAM or memory product engineering, design, or system-level support roles.

Responsibilities

Primary responsibilities focus on hands-on customer support and system-level validation for LPDDR products.

• Provide on-site, hands-on technical support for joint system evaluation, silicon bring-up, and platform integration.
• Perform lab debug and rapid issue resolution through face-to-face work with customer engineers.
• Identify and mitigate system-level risks related to signal integrity, power, timing margins, performance, and reliability.
• Act as the primary technical interface between Micron and customer teams for LPDDR topics.
• Translate customer observations and requirements into actionable engineering inputs for Micron internal teams.
• Prepare concise technical summaries, debug reports, and customer-facing documentation to support decisions and alignment.

Requirements

Must-have technical experience and skills; preferred items listed separately.

Must-have:

• 10+ years of experience in DRAM or memory product engineering, design, or system-level support roles.
• Deep technical understanding of DRAM architecture, LPDDR products, and memory subsystem behavior.
• Proven experience providing direct customer support, including on-site or resident engineering roles.
• Hands-on system-level debug and failure analysis with strong problem-solving skills.
• Excellent verbal and written communication skills for direct engagement with customer engineers.
• Ability to work independently and drive complex, cross-functional issues to closure.

Nice-to-have:

• Prior on-site customer assignment experience in San Jose or similar customer locations.
• Experience supporting leading mobile, SoC, or system customers.
• Experience bridging design, product engineering, system, and quality perspectives.
• Demonstrated technical leadership, mentoring, or guidance of other engineers.
• Experience working with global, cross-regional engineering teams.
• Japanese language skills for technical communication with Micron Japan.

Education Requirements

Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field is specified.

About the Company

Company: Micron Technology

Headquarters: Boise, Idaho, USA

Micron Technology is a global leader in memory and storage solutions, dedicated to transforming how the world uses information. The company offers a diverse portfolio of high-performance DRAM, NAND, and NOR memory products under the Micron and Crucial brands. With a commitment to customer focus and technological innovation, Micron drives advancements in artificial intelligence, 5G, and other data-centric applications, empowering users to learn, communicate, and progress.