General Support Engineer – Aerospace, Defense & Government (ADG)

Job Title

General Support Engineer – Aerospace, Defense & Government (ADG)

Role Summary

Provide hands-on board- and system-level technical support for FPGA-based platforms used in aerospace, defense, and government programs. Work in lab and customer environments to bring up, validate, debug, and sustain mission-critical systems.

Experience Level

Mid-level — typically 3+ years of relevant hardware support, system validation, or board-level engineering experience.

Responsibilities

Primary duties include lab and field support, debugging, and collaboration across hardware, FPGA, and software teams.

• Perform hardware bring-up, system validation, and debug for FPGA-based platforms in lab and customer sites.
• Troubleshoot system-level issues including signal integrity (SI), power integrity (PI), and integration problems.
• Support high-speed interfaces such as DDR, PCIe, and Ethernet and resolve performance issues.
• Develop and execute validation plans, debug strategies, and test procedures.
• Modify and debug FPGA designs using Verilog/SystemVerilog RTL to support applications and reference designs.
• Use lab equipment (oscilloscopes, logic analyzers, protocol analyzers) for diagnostics and verification.
• Document findings, solutions, and best practices to improve support and deployed platforms.
• Collaborate with customers and cross-functional teams to diagnose and resolve system-level challenges.

Requirements

Must-have technical skills and conditions for the role.

• 3+ years of experience in hardware support, system validation, or board-level engineering.
• Hands-on experience with hardware bring-up, lab debug, and troubleshooting complex systems.
• Familiarity with FPGA-based systems and system-level integration.
• Knowledge and troubleshooting experience with high-speed digital interfaces (DDR, PCIe, Ethernet).
• Experience with RTL design and development using Verilog and/or SystemVerilog.
• Programming/scripting experience for automation and analysis (Tcl, Python, Java, or similar).
• Hands-on use of lab equipment: oscilloscopes, logic analyzers, and protocol analyzers.
• Ability to work effectively in mission-critical, high-reliability environments and communicate clearly with technical and customer stakeholders.
• Security requirement: must be eligible to obtain and maintain a U.S. Government security clearance; inability to obtain clearance may remove employment offer.

Nice-to-have:

• Experience supporting aerospace, defense, or government programs.
• Familiarity with Altera FPGA platforms and toolchain.
• Understanding of SI/PI principles and embedded HW/SW integration.
• Active or prior U.S. security clearance.

Education Requirements

Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field is required.

About the Company

Company: Altera

Headquarters: Bengaluru, Karnataka, India

Altera provides leadership programmable solutions for applications ranging from cloud to edge, unveiling limitless AI possibilities. Their extensive product portfolio includes FPGAs, CPLDs, Intellectual Property, development tools, and System on Modules aimed at accelerating innovation in various fields.