CI Customer Engagement Application Engineer (Korea)
KLAJob Title
CI Customer Engagement Application Engineer (Korea)
Role Summary
Provide technical applications support for KLA's CI product that performs final QC-out inspection of IC packages (e.g., BGA, QFP, QFN) at customer fabrication sites in Korea. Work cross-functionally with engineering, sales, marketing and local service teams to drive product adoption, perform demonstrations, develop inspection recipes, and resolve yield issues.
Experience Level
Entry-level / early career: 1–3 years of relevant industry experience (see Education Requirements for degree and exact experience guidance).
Responsibilities
Primary duties include hands-on customer support, on-site engagements, and knowledge transfer.
- Provide technical applications support and implement CI inspection solutions at customer sites.
- Perform product demonstrations, head-to-head comparisons, and support product penetration and adoption activities.
- Investigate manufacturing yield issues, propose inspection solutions, and document value statements and use cases.
- Develop and share recipes and BKMs (Best Known Methods) for new IC package designs.
- Conduct training sessions for customers and local service engineers.
- Frequent travel to customer sites in Korea; occasional international travel.
Requirements
Must-have technical and professional skills; education and years of experience are listed separately below.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent organizational skills and self-leadership; results-oriented.
- Effective communicator in English; able to transfer knowledge and train others.
- Comfortable interacting directly with customers and cross-functional teams.
- A keen technical mindset and the ability to learn and apply inspection concepts quickly.
- Willingness to travel frequently to customer sites in Korea and occasionally internationally.
- Nice-to-have: prior experience as an application engineer or technical specialist in semiconductor backend or package inspection.
Education Requirements
Bachelor's or Master’s degree in Engineering (e.g., electrical, electronic, or related engineering fields). Master's-level candidates: ~1–2 years related work experience; Bachelor's-level candidates: ~2–3 years related work experience. (Source lists degree plus required years of experience; no alternate-equivalent-experience language provided.)
About the Company
Company: KLA
Headquarters: Chennai, India
KLA is a global leader in diversified electronics for the semiconductor manufacturing industry. The company enables the production of electronic devices by inventing systems and solutions for manufacturing integrated circuits, wafers, and displays. With over 40 years of experience, KLA invests heavily in innovation and R&D to support advanced chip design and manufacturing process optimization, collaborating with top technology providers to deliver future electronic devices.
