Service Engineer

Job Title

Service Engineer

Role Summary

Provide hands-on service, operations and sustainment for automated sample lines and robotic handlers, including device programming, test automation and failure analysis of SW/HW. Act as primary service contact for internal and external stakeholders and support secure handling of sensitive data.

Work within a cross-functional, international team to maintain and improve sample-line automation, tooling and processes.

Experience Level

Mid-level — typically 3+ years of relevant programming and service/operations experience (source specifies more than 3 years of programming experience).

Responsibilities

Key duties include operating and improving automated sample lines and supporting customers and stakeholders.

• Operate and maintain sample flashing via robot arm handlers and automated sample line equipment.
• Develop, sustain and perform failure analysis on SW/HW for automation systems; implement fixes and improvements.
• Write and maintain software for automation and workflows (C#, Python, C++ as applicable).
• Prepare and manually program engineering devices when required.
• Create automation scripts, templates and processes to increase efficiency and reliability.
• Act as primary contact to clarify and respond to internal and external service requests.
• Handle confidential data following data protection and security procedures.
• Suggest and implement process improvements and document procedures; monitor compliance.
• Arrange user access and manage permissions for relevant applications.
• Collaborate with international colleagues across departments and cultures.

Requirements

Must-have technical skills, tools experience and personal attributes.

• Advanced programming and debugging skills in C# or C++, and Python.
• More than 3 years of practical programming experience (as stated in source).
• Experience with collaboration and version-control tools (Confluence, Jira, MS Office, SVN/Git).
• Basic understanding of quality improvement and SW/HW test methods.
• Willingness to perform operational tasks and on-site equipment handling.
• Excellent English communication skills (mandatory).
• Strong analytical skills, teamwork, proactive attitude, independent and reliable work style, and willingness to learn.
• Nice-to-have: basic knowledge of information security and cryptography.
• Bonus skills: microscope, multimeter, caliper use, and 3D CAD modeling experience.

Education Requirements

Bachelor's degree in Technical Information, Electrical Engineering, or a related field (as stated in source).

About the Company

Company: NXP Semiconductors

Headquarters: Nijmegen, Netherlands

NXP Semiconductors N.V. is a global semiconductor company that provides High Performance Mixed Signal and Standard Product solutions. With over 45,000 employees and operations in more than 35 countries, NXP is a leader in secure connectivity solutions for embedded applications, catering to automotive, industrial IoT, mobile, and communication infrastructure markets. The company is committed to innovation and sustainability, advancing a smarter, safer, and more sustainable world through technology.