Manufacturing Operation Manager

Job Title

Manufacturing Operation Manager

Role Summary

Lead a team of technicians and engineers responsible for sustaining, troubleshooting, repairing, qualifying, and optimizing assembly and test manufacturing equipment to support high-volume semiconductor production in Intel's Penang facility.

Drive equipment availability, process stability, safety, quality containment, and continuous improvement to meet production ramps and factory performance targets.

Experience Level

Senior — position expects experienced candidates. Minimums in the posting: at least 3+ years in manufacturing operations or equipment engineering and at least 2 years of people management; a Master’s degree may reduce required experience to 2+ years.

Responsibilities

Accountable for equipment performance, production support, and people leadership.

• Own, sustain, troubleshoot, repair, qualify, and optimize assembly and test manufacturing equipment to meet uptime, yield, quality, and productivity targets.
• Perform root-cause analysis, failure analysis, SPC, FMEA, preventive maintenance planning, and implement continuous improvement actions.
• Lead quality containment, defect verification, excursion response, lot/hardware containment, disposition support, and corrective actions.
• Manage, coach, and develop a team of technicians and engineers; establish training and certification plans to support production ramps.
• Supervise shift schedules, workstation assignments, rotations, and PTO to ensure coverage and production continuity.
• Act as first responder for operational, safety, and security issues within assigned toolsets or areas.
• Develop and execute tactical plans to streamline workflows and improve coordination across groups and divisions.
• Collaborate with cross-functional and global engineering teams for equipment installation, qualification, technology transfer, and factory health issues.

Requirements

Core technical and leadership qualifications required for the role.

• 3+ years hands-on equipment maintenance, troubleshooting, repair, and sustainment in a manufacturing environment.
• 2+ years of people management, supervision, or team leadership experience (coaching, performance management, workforce planning).
• Experience with manufacturing quality systems: defect verification, excursion management, containment, and CAPA.
• Hands-on experience with equipment monitoring, process control, equipment qualification, preventive maintenance, and continuous improvement activities.
• Familiarity with Statistical Process Control (SPC) and root-cause methods (8D, 5-Why, FMEA); knowledge of Good Manufacturing Practices and operational safety standards.
• Proven technical problem-solving skills resolving equipment, process, and production issues in high-volume manufacturing.

Nice-to-have:

• Semiconductor assembly and/or test manufacturing experience, including support for production ramps and technology transfer.
• Experience leading equipment performance improvement and reliability enhancement initiatives.
• Lean Six Sigma certification or equivalent process-improvement credentials.

Education Requirements

Minimum: Bachelor's degree in Mechanical Engineering, Electrical & Electronics Engineering, Chemical Engineering, Materials Science, Sciences, or related technical discipline (with 3+ years relevant experience); OR a Master’s degree in a related field with 2+ years relevant experience. Preferred: Master’s degree (MBA or technical) and/or Lean Six Sigma certification.

About the Company

Company: Intel Corporation

Headquarters: Santa Clara, California, USA

Intel Corporation is a leading multinational technology company known for its innovative semiconductor solutions, including microprocessors, artificial intelligence accelerators, and memory products. Headquartered in the United States, Intel focuses on cutting-edge technology and a collaborative working environment, driving advancements in semiconductor manufacturing to meet global demands. The company emphasizes professional development and aims to shape the future of technology through groundbreaking designs.