Lead Customer Engagement Engineer - PDK

Job Title

Lead Customer Engagement Engineer - PDK

Role Summary

Provide technical customer support and enablement for Process Design Kits (PDKs). The role works with customers to resolve PDK and tool issues, supports training on Virtuoso and PDK usage, and coordinates issue tracking and resolution with product engineering and R&D teams.

This is a customer-facing engineering role focused on PDK enablement, troubleshooting, and communication between customers and internal engineering groups.

Experience Level

Senior (Lead). The posting specifies typically 3–4+ years of relevant experience depending on degree level.

Responsibilities

Primary responsibilities include customer support, training, and coordination with internal teams.

• Provide customer support for PDK enablement following established flows and guidelines.
• Analyze and resolve technical PDK and tool integration issues reported by customers.
• Relay customer feedback and issue details to product engineering and R&D teams; track progress to resolution.
• Support and deliver customer training on Virtuoso and PDK features, including best practices and usage guidance.
• Coordinate communications between customers and internal teams to ensure issues are logged and addressed effectively.
• Support foundry-related engagements as needed under guidance from senior engineers or project owners.

Requirements

Key skills and experience expected. Degree details are summarized separately under Education Requirements.

• Must-have: Experience with PDK enablement and PDK-related workflows; practical knowledge of Cadence Virtuoso or equivalent analog layout/verification tools; customer-facing troubleshooting and issue analysis skills; strong verbal and written communication; ability to coordinate with product/R&D teams.
• Nice-to-have: Prior exposure to foundry engagements, training delivery experience, and familiarity with semiconductor design flows and sign-off processes.

Education Requirements

Bachelor's degree in Electrical Engineering or Computer Science with 4+ years of relevant work experience, or a Master’s degree with 3+ years of relevant work experience. Relevant experience in an IC design house or foundry is specified in the posting.

About the Company

Company: Cadence Design Systems

Headquarters: San Jose, California, USA

Cadence Design Systems is a global electronic design automation company that provides software, hardware, and intellectual property for designing advanced semiconductor chips. With over 25 years in the industry, Cadence is known for its innovative technology solutions and has been recognized by Fortune Magazine as one of the 100 Best Companies to Work For. The company is dedicated to solving complex technical challenges in order to enable customers to create revolutionary products and experiences.