Customer Integration Engineer (HBM)

Job Title

Customer Integration Engineer (HBM)

Role Summary

Work within the Customer Engineering Technical Leadership function to enable integration of advanced HBM products into customer systems. The role focuses on hands-on technical problem solving across product development, system architecture, build, front-end and back-end process, package failure analysis, qualification, and test.

The position requires technical engagement with internal cross-functional teams and customers to resolve integration issues and support qualification and yield efforts. Regular development and use of artificial intelligence tools is expected.

Experience Level

Mid-level (Level - Mid-Career). Typical experience range: 3–7 years, though equivalent experience will be considered.

Responsibilities

Primary responsibilities include technical integration, debugging, and cross-team collaboration to enable customer program success.

• Apply deep technical knowledge in one or more domains: product engineering, system engineering, build, front-end/back-end process, package failure analysis (PFA), qualification, or test.
• Integrate customer requirements into internal design and manufacturing processes.
• Participate in technical reviews, debug sessions, and failure analysis activities.
• Collaborate with internal teams across build, product engineering, and manufacturing to diagnose and resolve technical challenges.
• Support yield improvement and qualification efforts related to customer programs.
• Use and develop AI tools as part of day-to-day technical work.

Requirements

Concise list of must-have and nice-to-have qualifications for immediate success in the role.

• Must-have: Hands-on experience in one or more areas: product development, systems build, front-end/back-end process, PFA, qualification, or test.
• Must-have: Proven ability to debug complex technical issues and participate in failure analysis and qualification activities.
• Must-have: Experience collaborating with technical leads and cross-functional teams and representing technical status to customers.
• Must-have: Regular use and development of AI tools in technical workflows.
• Nice-to-have: Familiarity with HBM architecture, packaging technologies, and industry-standard manufacturing processes.
• Nice-to-have: Strong technical writing and documentation skills for internal and external stakeholders.
• Nice-to-have: Demonstrated ability to learn adjacent technical domains through cross-training and on-the-job learning.

Education Requirements

Bachelor's or Master's degree or equivalent experience in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. "Equivalent experience" is explicitly accepted.

About the Company

Company: Micron Technology

Headquarters: Boise, Idaho, USA

Micron Technology is a global leader in memory and storage solutions, dedicated to transforming how the world uses information. The company offers a diverse portfolio of high-performance DRAM, NAND, and NOR memory products under the Micron and Crucial brands. With a commitment to customer focus and technological innovation, Micron drives advancements in artificial intelligence, 5G, and other data-centric applications, empowering users to learn, communicate, and progress.