Role Summary
Provide technical support as part of the Global Support team, handling customer-reported issues and collaborating with international teams at Synopsys. The role is based in the Synopsys office in District 7, Ho Chi Minh City.
Experience Level
1-2 years of experience in a physical design role is preferable. Fresh graduates with internship experience in a similar role or relevant training programs are also welcome.
Responsibilities
- Provide technical support, handle issues received through SolvNet.
- Investigate, troubleshoot, and resolve various customer-reported issues.
- Gain exposure to advanced EDA fields and expand skills in synthesis and signoff technologies.
- Participate in knowledge sharing, documentation, and continuous process improvement within the team.
Requirements
- BS or higher degree in Electronics Engineering, Computer Science Engineering, or related fields.
- Basic knowledge of EDA tools or a willingness to learn (PnR, synthesis, signoff, verification).
- Strong problem-solving and analytical skills.
- Good communication skills in English.
- Eagerness to learn new technologies and face technical challenges.
- Experience with customer or technical support is a plus.
Education Requirements
BS or higher degree in a related field is required.