Customer Program Manager

Job Title

Customer Program Manager

Role Summary

Individual contributor owning day-to-day execution of assigned custom silicon customer programs (including SoC, MCU, and sensor SoC projects) for strategic customers. Acts as the primary program execution interface between the customer and GlobalFoundries cross-functional teams to ensure predictable delivery, issue resolution, and customer satisfaction across the full silicon lifecycle.

Experience Level

Senior level — requires 15+ years of experience in the semiconductor industry, with exposure to SoC, MCU, or custom silicon programs.

Responsibilities

Manage end-to-end program execution and cross-functional coordination to deliver custom silicon products on schedule and to quality expectations.

• Own end-to-end execution of assigned customer-specific silicon programs from early engagement through SOP, volume ramp, and sustaining.
• Serve as single point of contact for program execution; provide clear status, risk, and commitment communication to customers and internal teams.
• Coordinate across IP, design, verification, manufacturing, quality, supply chain, and commercial teams.
• Develop and maintain program plans, schedules, milestones, and risk registers for complex custom products.
• Identify, manage, and escalate technical, schedule, cost, and supply risks.
• Support change management for scope changes, milestone updates, and customer change requests.
• Ensure programs meet customer delivery, quality, and performance expectations.
• Perform work in accordance with Environmental, Health, Safety & Security requirements.

Requirements

Key qualifications and experience required to perform this role.

• Must-have: 15+ years of semiconductor experience with direct exposure to SoC, MCU, or custom silicon program execution.
• Must-have: Demonstrated experience working directly with customers and internal engineering teams across the silicon development lifecycle.
• Must-have: Strong cross-functional coordination, structured program planning, tracking, and risk-management skills.
• Must-have: Proven ability to drive issue resolution, escalate appropriately, and operate independently with an execution focus.
• Must-have: Experience engaging with automotive customers and delivering to automotive quality and schedule discipline.
• Nice-to-have: Experience with MIPS-based MCUs and sensor SoCs and familiarity with manufacturing, quality, and supply-chain interactions for silicon programs.

Education Requirements

Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field is required. No additional degrees, certifications, or equivalent-experience language is specified in the source.

About the Company

Company: GlobalFoundries

Headquarters: Saratoga Springs, New York, USA

GlobalFoundries is a leading contract manufacturer for the global semiconductor industry, with facilities in multiple countries, including the USA. The company develops a broad portfolio of semiconductor technologies and employs around 13,000 people worldwide. GlobalFoundries focuses on enhancing competitiveness in specialized application solutions and fostering innovation in mobile communications, consumer electronics, and automotive applications.